Hours, appointments, and how orders work. The full shop rules are on the policies page.
No walk-ins. Appointments only. Contact us by DM, email, or text at 469-673-9603.
Monday-Friday, 9am-7pm. Saturday, 10am-6pm.
If you are 20 or more minutes late and have not notified us, your appointment will be canceled as a no call, no show and the consultation fee will be forfeited.
No refunds. Custom garments are made to your request, so returns are not accepted. Agreed-upon changes, and alterations needed for a proper fit, are welcome.
Shipping time varies because each garment is custom. Orders go out by FedEx or UPS, with standard, express, 2-day, and overnight options. You receive a tracking number and a receipt. After the package is handed to the carrier, contact that carrier about delivery. A signature is required unless you sign a waiver and take responsibility for the package.
Yes. Extended (plus) sizes are available.
Yes. Formalwear appointments are open, including bridal and other occasion wear. Extended and plus sizes are welcome.
Hours, the late policy, refunds, shipping, and the charge back policy are on the policies page.
